We’ve all had to deal with difficult coworkers at one time or another. Whether it’s the person that screams and shouts, the person with the negative attitude, or the person that knows it all, conflict between coworkers is natural and inevitable. While we can’t change the difficult coworker, we can change how we deal with that person. With commitment, practice, and patience, we can use several different strategies to effectively handle situations involving the difficult coworker.

Employees everywhere are playing games at work. No, we’re not talking about internet and ipod games employees try to hide from their supervisors (although that still happens), we’re talking about management games designed to enhance employee productivity, facilitate retention, and improve workplace relations. These games are actually innovative management training aids.